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Jim Fox (Left) Col. Gees general manager, and director Jimmy Jones getting to grips
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Jim Fox (Left) Col. Gees general manager, and director Jimmy Jones getting to grips
Jim Fox (Left) Col. Gees general manager, and director Jimmy Jones getting to grips with your complaints. 12th June 1988
Daily Record
Mirrorpix
Scotland
Media ID 21638169
© Mirrorpix
Consumer Customer Director Letters Paperwork Serious Complaints Manager
EDITORS COMMENTS
In this print from Memory Lane Prints, we are transported back to the 1980s, a time when complaints were taken seriously and customer satisfaction was paramount. The image showcases three individuals engrossed in their task of addressing consumer grievances with utmost dedication. On the left stands Jim Fox, representing the voice of the customers. With his determined expression and assertive stance, he embodies the concerns and frustrations that have been expressed through countless letters. Standing beside him is Col. Gee, the esteemed general manager who commands respect and authority within this realm of customer service. At the center of attention is director Jimmy Jones, whose presence signifies a commitment to resolving these complaints efficiently and effectively. As he engages in conversation with Jim Fox and Col. Gee, it becomes evident that every letter has been meticulously reviewed and no concern will go unanswered. The scene captures an atmosphere filled with paperwork - evidence of thorough investigation into each complaint received by this dedicated team. Their serious demeanor reflects their understanding of how crucial it is to address these issues promptly while maintaining high standards for consumer satisfaction. This print serves as a reminder that even decades ago, companies recognized the importance of listening to their customers' concerns attentively. It encapsulates a moment where genuine efforts were made to rectify any shortcomings experienced by consumers – an enduring testament to exceptional customer service practices throughout history.
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